---
title: "Freelancer invoicing FAQ | tobbli"
canonical_url: "https://tobbli.com/en/faq"
last_updated: "2026-09-20T21:12:20.003Z"
meta:
  description: "Answers about free invoice software, Kleinunternehmer, XRechnung, ZUGFeRD, projects, and your tobbli account."
  "og:description": "Answers about free invoice software, Kleinunternehmer, XRechnung, ZUGFeRD, projects, and your tobbli account."
  "og:title": "Freelancer invoicing FAQ | tobbli"
  "twitter:description": "Answers about free invoice software, Kleinunternehmer, XRechnung, ZUGFeRD, projects, and your tobbli account."
  "twitter:title": "Freelancer invoicing FAQ | tobbli"
---

**FAQ**

# **Invoice software FAQ for freelancers.**

Quick answers about invoicing, tax modes, projects, client access, and your account. Open a guide when you need the full walkthrough.

**Getting started**

<details>

<summary>

## **How do I create my first invoice?**

</summary>

Add your studio details and a client, then open the invoice editor from Documents. Pick the client, add line items, choose a template and language, and send. The live preview shows exactly what your client will receive.

</details>

<details>

<summary>

## **Can I import my existing clients?**

</summary>

Yes. Bring clients and catalog items in from CSV or Excel, or add them one at a time. Address, VAT ID, and locale then flow onto every future document.

</details>

<details>

<summary>

## **Is tobbli suitable for freelancers and small teams?**

</summary>

Yes. tobbli is built for independent professionals and studios who want tidy invoicing, time, projects, expenses, and a client portal in one place.

</details>

**Billing & documents**

<details>

<summary>

## **How do I correct an invoice I already sent?**

</summary>

Sent invoices lock so your records stay trustworthy. Issue a credit note that references the original — quantities and totals stay consistent.

</details>

<details>

<summary>

## **Which tax modes are supported?**

</summary>

Standard VAT, Kleinunternehmer (§ 19 UStG), and reverse charge. Set your default once; override it per client. ZUGFeRD and XRechnung are available when you send.

</details>

<details>

<summary>

## **Can I send documents in more than one language?**

</summary>

Yes. The app and the PDF run in ten languages, with nine currencies. Set language and currency per document; the template follows.

</details>

**Studio workspace**

<details>

<summary>

## **How do I turn tracked time into an invoice?**

</summary>

Start a timer on a project, stop it, and turn unbilled hours into invoice line items without retyping the week.

</details>

<details>

<summary>

## **How do projects relate to invoices?**

</summary>

Tie time, expenses, and documents to a client project so the rollup is ready when you bill.

</details>

<details>

<summary>

## **Can I rebill expenses to a client?**

</summary>

Log the cost, attach the receipt, and keep billable expenses ready to put on the next invoice. Recurring studio costs can post themselves.

</details>

<details>

<summary>

## **How do I invite a client to the portal?**

</summary>

Turn on portal access from the client record. They get their own sign-in to review invoices, accept quotes, and upload files.

</details>

<details>

<summary>

## **How do boards work?**

</summary>

Open Boards, create a board, and add tasks to columns. Drag a card when the work moves. A board can stay standalone or connect to a project. Moving a card to Done does not send an invoice — billing still happens in Documents.

</details>

<details>

<summary>

## **What does the calendar show?**

</summary>

Invoices, quotes, and credit notes on the day they were sent, are scheduled to send, or are due. Filter by type, pick a day for the list. Cancelled documents stay off the grid. Due chips are distinct from send chips.

</details>

**Account & data**

<details>

<summary>

## **Where is my data stored?**

</summary>

tobbli is designed and built in Germany and hosted in Europe. You can export your data at any time.

</details>

<details>

<summary>

## **How do I export my data?**

</summary>

From your workspace settings you can export your documents and records so you always keep your own copy.

</details>

<details>

<summary>

## **How do I cancel my subscription?**

</summary>

Manage or cancel your plan anytime from billing in account settings. Your data stays exportable before and after.

</details>

**Still need help?**

## **Talk to a real person.**

Can’t find the answer you need? Send us a message and someone from the tobbli team will get back to you. We’re a small European team and we read every message.

**Email support**

[**support@tobbli.com**](mailto:support@tobbli.com)

We reply within one business day, Monday to Friday.

**Data & privacy requests**

[**privacy@tobbli.com**](mailto:privacy@tobbli.com)

For data export, deletion, and privacy questions.

## Sitemap

See the full [sitemap](/sitemap.md) for all pages.