---
title: "Dados e privacidade tobbli | tobbli"
canonical_url: "https://tobbli.com/pt/support/data-privacy"
last_updated: "2026-09-20T21:12:28.219Z"
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**Ajuda**

# **Dados e privacidade**

tobbli is designed and built in Germany and hosted in Europe. This page is how to export your data and how to reach us for deletion or privacy questions.

[**Começar grátis **](https://app.tobbli.com/register) [**Consultar o FAQ**](https://tobbli.com/pt/faq)

1. **1**## **Know where the workspace lives**

   Hosting is in Europe. The product is designed in Germany. That is the default story — we do not run a US-only copy of your invoices.
2. **2**## **Export from workspace settings**

   Use the export in settings to take documents and records with you. Do this anytime, not only when you leave. Keep the file; tobbli is not your only archive.
3. **3**## **Write to the privacy address for export, deletion, or access questions**

   Use privacy@tobbli.com for data export help, deletion, and privacy questions. Use support@tobbli.com for how the product works. Splitting those inboxes keeps requests from sitting behind a billing thread.
4. **4**## **Say which workspace and what you need**

   Include the account email and whether you want an export, a deletion, or a clarification. We are a small team; a precise request is answered faster than a vague “GDPR” with no action.

## **Portal users versus your export**

A client in the portal sees their documents, not your full workspace. Your export is the studio copy. If a client asks for their data, that is a different request — tell us who is asking and what they should receive.

## **Cancel is not deletion**

Ending the subscription in billing does not by itself complete a deletion request. If you need the workspace removed, say so on the privacy address after you have the export you need.

**More guides**

## **Related topics**

[<h3>**Primeiros passos**</h3>Configure o negócio, adicione o primeiro cliente e crie a primeira fatura.**Open the guide **](https://tobbli.com/pt/support/getting-started) [<h3>**Faturas, orçamentos e notas de crédito**</h3>Aprenda a criar e enviar documentos, escolher modelos, trabalhar com impostos e fazer correções.**Open the guide **](https://tobbli.com/pt/support/documents) [<h3>**Registo de tempo**</h3>Registe o trabalho e transforme horas faturáveis em linhas de fatura.**Open the guide **](https://tobbli.com/pt/support/time-tracking)

**Still need a hand?**

## **Fale com uma pessoa a sério.**

Can't find what you need? Send us a message and we'll get back to you within one business day. We're a small European team and we read every message.

**Email support**

[**support@tobbli.com**](mailto:support@tobbli.com)

We reply within one business day, Monday to Friday.

**Data & privacy requests**

[**privacy@tobbli.com**](mailto:privacy@tobbli.com)

For data export, deletion, and privacy questions.

## Sitemap

See the full [sitemap](/sitemap.md) for all pages.